Enter your tracking reference and delivery postcode to see live status, planned dates, and windows.
Most delivery questions can be answered from the tracking reference. Here is how your order moves from our planning team through to delivery.
We have your order details, but it has not yet been placed onto a confirmed Right Road route.
One of our planners will schedule your order. You will receive an email and SMS to book your delivery. Please respond so we can confirm your delivery date.
The night before delivery, we will send an estimated time slot. This is a guide only because driver start times, traffic, and earlier deliveries can affect arrival times.
Your two-person crew will call around 30 minutes before arrival. Once the delivery is complete, signed proof of delivery can be requested if you need it.
Safely delivered to the room you choose — never kerbside.
Managed exchanges and returns with care and proof of collection.
Optional assembly service.
Digital proof of delivery and optional delivery photos.
25,000-sqft storage, container unloads, pick/pack, and managed dispatch.
API integrations, webhooks & EDI. Real-time status and POD back to your platform.
On-time performance, first-time delivery rate, and exception reporting dashboards.
“Two very professional drivers. They unpacked and placed the table tennis table exactly where we needed. Brilliant service!”
“The delivery team were really good.”
“The delivery team called before arrival and delivered my table to the garden with no issues.”
We text all customers with a delivery date once our team have planned routes. As we are a specialist carrier, deliveries can take up to 5–10 working days.
Usually yes. Get in touch via phone on 01322 422340 — changing the date may delay your order at busy times.
Packaging removal is not currently available.
Yes — we offer assembly on request for many items. Charges apply.
Call us with your tracking reference and delivery postcode.
Talk to us about integrations, warehousing, reporting, or SLAs.
Mainland UK (selected Scottish postcodes excluded). Collections and returns are available on request.